Printer Service & Support
Gold Seal Office Technology's Managed Print Services are flexible and easily scalable to support business growth and save you time and money.
Managed Print Services
Our managed print services leverage your existing business investments in multi-functional devices to optimise the performance of your business, the efficiency of your technology and the productivity of your staff.
Combined with our unique pro-active monitoring and pre-emptive servicing, field and desk-side support we can deliver unrivalled uptime and help you to reduce costs.
What are the benefits of Managed Print Services?
Today, an average of 14% of revenue is wasted by global companies on document-related tasks and inefficient printing practices. Our Managed Print Services (MPS) seek to optimise an organisations document output tracking and reduce costs by managing how the printer, fax copier and multi-function print fleet is being used, heading off potential problems before they occur.
In real terms, our Managed Print Service means that you only need to think about the piece of paper that comes out of your devices. We handle everything else from toner supply and replacement, servicing of the equipment, meter readings, consolidated billing, comprehensive management reporting and the collection and recycling of the device at the end of its useful life.
The benefits of updating your multifunction device and document solution package with Gold Seal includes significant cost savings from much lower energy bills and a reduced amount of waste.
Support &
Maintenance
Since 1994, Gold Seal Office Technology has strived to provide the very best in maintenance and support, proven by the fact that the majority of our customers have been with us for over 30 years.
We start by employing the best technicians in the industry, providing them with first-class training and equipping them with comprehensive spare parts to make a fix – first time.
It’s common in this industry to target engineers on a high number of calls (which means a rushed job) or target them to have a low spend on parts (which leads to reduced part life and unreliability).
At Gold Seal the only measure that counts is customer happiness – our service team is empowered and motivated to do whatever it takes to delight our customers. This is what makes our service special:
• The best engineers in the industry
• Rigorous preventative maintenance
• Very high parts stockholding to avoid delays
• Microsoft certified IT technicians
• Rapid response to breakdowns
Take Control of the Office Print Infrastructure
uniFLOW’s secure printing functionality allows users to send sensitive documents to network printers from both desktops and mobile devices. Documents will only be printed when the user is physically standing at the device.
Unique features and technologies make uniFLOW a powerful software tool that maximizes security while increasing business productivity.
